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How to prepare your agency for a U.S. debt default and other crises

How to prepare your agency for a U.S. debt default and other crisesBob Joselyn, president and CEO of the Joselyn Consulting Group, writes: "Even if a government-debt default is avoided, other...

Geoff Freeman is CEO of the U.S. Travel Association.

The Covid emergency ends. Now, we move forwardThe lifting of the vaccine requirement for international inbound travelers marks a new beginning for our industry and an...

Using 'The Power of We' to reel in those first-time cruisers

Using 'The Power of We' to reel in those first-time cruisersRichard Shane, founder of The World's Greatest Vacations, says the skiing, boating and RV industries work together on media...

Terry Jones was founder of Travelocity, founding chairman of Kayak and co-founder of Wayblazer.

ChatGPT means radically improved travel sales conversionTravelocity founder Terry Jones says his past work creating Wayblazer makes him confident ChatGPT and other forms of generative...

Active destination balancing: Beyond pest control

Active destination balancing: Beyond pest controlDestination strategists Matthew Landkamer and Matt Stiker ask: What if, instead of aiming to push visitors away from popular...

Elliott McNamee is product marketing director for travel management company AmTrav.

American Airlines NDC works for corporate agencies and clientsHere are three ways it could work even better, according to AmTrav's Elliott McNamee.

Our small role in Jimmy Carter's legacy

Our small role in Jimmy Carter's legacyAlexander+Roberts CEO Robert Drumm recalls when his firm arranged a Carter family trip to Hungary, where the former president...

One more good reason to throw an antiquated maritime law overboard

One more good reason to throw an antiquated maritime law overboardPanama's latest attempt to grab U.S. tourism dollars is a good example why the 1886 Passenger Vessel Services Act must be...

Frank Belzer

Who's really to blame for staffing shortages in hospitality?If we're being honest, we in the industry would recognize that we have never really offered superior employment to entry-level...

Now more than ever, we must keep the customer satisfied

Now more than ever, we must keep the customer satisfiedWhile the cost of travel plays a part in cementing travelers' decisions, having a positive experience increased in importance...

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